State Privacy Disclosures

Effective as of February 27, 2020.

(a) Right to know/access. California consumers have the right to request we disclose the personal information we collect, use, disclose and sell during the 12-month period preceding the date of the request. This includes the right to request the categories of personal information we have collected about them, the categories of sources of personal information, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share personal information, and the specific pieces of personal information we have collected about the consumer.

We will try to respond in 45 days but will let you know if we need more time. We are not obligated to respond more than two times in a 12-month period.

(b) Right to deletion. Subject to certain exceptions, California consumers have the right to request the deletion of the personal information we have collected from the consumer. We will try to respond in 45 days but will let you know if we need more time.

(c) Right to opt-out. California consumers have the right to opt-out of the future “sale” of their personal information. As explained above, for Ritchie Bros., this applies to the disclosure of bidder and buyer information from a Ritchie Bros. Auctioneers or IronPlanet sales event to OEMs and their dealers and representatives where certain contractual arrangements have been made. You may request we exclude your personal information from such disclosure arrangements using one of the means identified below.

(d) Right to non-discrimination. A business may not discriminate against a California consumer because the consumer exercised any of their rights under the CCPA. We will only use the fact that you have exercised or requested to exercise any CCPA rights to facilitate a response to your request and to keep (and where required, report on) aggregated statistics on the number and types of requests we receive.

(e) How to exercise your rights. California consumers may exercise their right to know/access, right to deletion and right to opt-out by any of the means below:

1. Completing our designated online privacy contact form
2. Sending written correspondence to Ritchie Bros., Attn: Data Privacy Office, 9500 Glenlyon Parkway, Burnaby, British Columbia, Canada, V5J0C6
3. Calling our USA customer care team at 1.800.211.3983

In addition, for those seeking to opt-out of the future disclosure of information to OEMs and their dealers and representatives, you may email us @ OEMoptout@rbauction.com.

(f) Request Verification. For a request to know/access or request to delete, the consumer will be required to verify their identity before we take further steps to process their request. This could involve answering challenge questions or providing proof of identity and/or proof of address to us such as partial copies of a driver’s license or utility bill. If you are an authorized representative making this request on the consumer’s behalf, you will also need to provide proof of authorization, such as a copy of the power of attorney. Once verified, we will process the request.

We are obligated to verify the identity of those we release personal information to. If you do not cooperate with our efforts to verify the request, we will not be able to process the request.

Please note that the report satisfying a request to know will only be sent to the email address of the consumer associated with their registered Ritchie Bros. account. We will use secure means to send the report. Instructions on how to access it will be provided.

When requesting the closure of your Ritchie Bros. account, prior to taking such action, we will contact the account holder again for final confirmation.